NECX Voice
It doesn't just answer.
It acts.
An AI that answers your phones, understands what the caller wants, does it, and confirms it in writing. Live in under two weeks.
Live in under two weeks
How a call goes
Five things happen
on every call.
They call.The line is answered on the first ring, in the language the caller opens with.
It understands.No menu, no digits. The caller says what they need and NECX works out the intent.
It checks.Stock, a balance, a calendar. NECX reads your system of record before it answers.
It acts.Books, moves, confirms, sends the WhatsApp. The work is done before the call ends.
It hands over.When a person is needed, the transcript and the context travel with the call.
Inbound call
LiveHi, I need to move my Saturday service to next week.
Of course. I can see your booking for the 2.0 diesel. I have Tuesday at 9 or Thursday at 2. Which suits?
Thursday at 2.
Done. Thursday at 2, same branch. I have sent the confirmation to your WhatsApp.
Booking movedSynced to workshopWhatsApp sent
What it does
Built to finish the job,
not to take a message.
Books and reschedulesTest drives, service slots, site visits, appointments. Written straight into the calendar your team already uses.
Reads your recordsStock, prices, balances and bookings come from your system of record, so the agent never guesses.
Warm handoffWhen it should be a person, it is. The call arrives with the transcript, the intent and the customer's history.
Speaks your customer's languageAnswers in the language the caller opens with, and switches if they do.
Confirms on WhatsApp and SMSEvery booking and every promise lands in writing on the channel the customer prefers.
Governed by defaultEvery call transcribed, every answer sourced, every action logged. Personal data redacted on export.
Outcomes
The phone stops being
where customers go missing.
Every callanswered on the first ring, at 2pm and at 2am.
Zerovoicemails to return on Monday morning.
One recordof what was said, promised and done, on every call.
Outcome figures from your own lines are shared during the demo, not invented here.
Book a demo
Give us one line and one afternoon.
We put NECX Voice on a number you choose, load your knowledge, and let you call it. Then we talk about the rest.