Solutions

Built for industries where losing
a customer isn't an option.

Purpose-built for businesses where every conversation carries real stakes and real revenue.

Automotive

Answer every customer.
Sell every opportunity.

Customers visit the showroom, message on WhatsApp, call the desk. Nobody connects the dots. With NECX your team sees one journey from first enquiry to after-sales.

Test drives booked from any channel
Service reminders that book themselves
Handover to the right salesperson, with context
See a tailored demo
NECX agentWhatsApp, 11:42 pm
Is the 2.0 diesel still available?
Yes, in stock at Nugegoda. I can hold Saturday 10 or 11:30 for a test drive.
10 works
Booked. See you Saturday at 10.
Test drive booked after hours
NECX agentMessenger, 8:15 pm
Are 2 bed units still available in Tower B?
Two are. Would you like a site visit this week? I have Wednesday 4pm and Saturday 11am.
Saturday
Confirmed, Saturday 11am. Directions and parking are on their way.
Site visit booked in 40 seconds
Real estate

The developer who responds first wins.

Property enquiries flood in from portals, social and walk-ins. Most get a response too late. NECX turns every enquiry into a qualified conversation within seconds.

Instant lead qualification and routing
Site visits scheduled without a call
One journey across every project
See a tailored demo
Banking

Tell them before the payment fails.

Customers expect instant, personal service, but compliance makes every conversation a risk. NECX gives you the speed of modern messaging with the audit trail regulators demand.

Onboarding that finishes itself
Automated KYC document collection
Every interaction auditable
See a tailored demo
NECX agentWhatsApp, 9:02 am
Your standing order is due tomorrow and the account is short. Move the date or top up from savings?
Top up please
Done and confirmed. Nothing else is due this week.
Payment never failed
NECX agentSMS, 2:12 pm
Your consignment cleared the port at 14:10 and is out for delivery. Expect it between 4 and 6pm.
Can it come tomorrow morning instead?
Rescheduled for tomorrow, 9 to 11am. The driver has been told.
Delivery rescheduled, no call made
Logistics

Your team handles the exceptions. NECX handles the rest.

Delayed shipments flood your team with repetitive status enquiries while real problems go unaddressed. NECX sends the update before the customer asks.

Proactive delivery notifications
Exception-based routing for critical issues
Driver and fleet coordination in one view
See a tailored demo
Book a demo

See how NECX works for your industry.

We walk you through a demo tailored to your exact use case, with your channels and your language.